CUSTOMER SERVICE & SUPPORT - PROVIDING PRUDENT SOLUTIONS
We provide assistance in planning, installation, training, trouble shooting, maintenance & upgrading of the product. We also provide online technical support with the help of our trained technicians & engineers who provide you with immediate resolutions. Our team diagnose the issue that your facing and accordingly provide you with the solution. As our technicians has wide range of experience in working with system problems, so they are able to understand the required necessity of the technology in front of you and also different other ways to improve, how you can use the technology and resolve that particular issue.
TYPES OF SUPPORT
Telephonic support: By calling in our customer service number you can speak directly with a technician regarding any issue or query.
Chat support: Chat facilities are available to provide you with the type of customer support required and our technicians are prompt is providing quick solutions.
Email support: As you share your request or query email with us, support technician will read the issue and try providing you the resolution at the mail itself. If required you will be receiving a call from our support team to fix the issue. Remote access of the system is acquired if needed to resolve any particular problem.